Buzz Casino Terms and Conditions

Welcome to Buzz Casino. These terms and conditions govern your use of our services at Buzz Casino.com, including our website, mobile site and the Buzz Casino app. By registering an account with us, you agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you do not use our services. We recommend reading this document carefully before you complete your Buzz Casino registration, rather than relying on a third-party buzz casino review or buzz review found elsewhere online.

1. About Us and Our Licence

Buzz Casino is operated by Buzz Bingo Digital Limited, a company registered in England and Wales under company number 12838479, with its registered office at Unit 1 Castle Marina Road, Nottingham NG7 1TN. Our principal place of business is in Gibraltar, where we are registered as a branch under company number 124499, trading from Suite 2.2, Waterport Place, Europort Road, Gibraltar GX11 1AA. We are licensed and regulated in Great Britain by the Gambling Commission under account number 57594, and further licensed by the Gibraltar Gambling Commissioner under RGL No. 154. Our retail clubs are operated separately by Buzz Group Limited, company number 00794943, licensed by the Gambling Commission under account number 2355. Buzz Casino and the Buzz Casino logo are registered trademarks of Buzz Group Limited. We are a registered IBAS operator, and our group includes Buzz Bingo, Buzz Casino, Bada Bingo, The Slots Room at Buzz Bingo, and Buzz Presents.

2. Eligibility and Account Registration

Our services are intended for residents of the United Kingdom only, and we do not accept players from any territory outside the UK. To use Buzz Casino, you must be at least 18 years old and complete a valid buzz bingo sign up or buzz casino registration in your own name. Only one account per person, household or IP address is permitted. When you complete your buzz login or buzz bingo login, you confirm that all information provided is true, accurate and current. We reserve the right to verify your identity, age and location at any time, and to suspend your account pending the outcome of these checks.

You are responsible for keeping your buzz bingo.com login and buzz bingo com login details confidential. We are not liable for losses arising from unauthorised use of your account where you have failed to safeguard your credentials.

3. Deposits and Payment Methods

We accept deposits via debit cards, Apple Pay, Google Pay, PayPal, Open Banking and paysafecard. We do not accept credit cards, including credit cards registered with a payment service such as Apple Pay or PayPal. Your account may hold a maximum of five active cards, and any card used to fund your account within the last six months cannot be removed. Minimum deposit requirements apply to certain offers, such as our GBP 10.00 cash deposit requirement for the Slots Welcome Offer, which must be made via debit card, PayPal or Apple Pay only; paysafecard deposits do not qualify for this offer.

4. Withdrawals

Withdrawal requests may only be made by the registered account holder, and payments will only be made in your name to your registered account. We will normally return withdrawals to the same method used to fund your account. Payments are processed on request and are not issued automatically. Enhanced checks apply to any single withdrawal request of GBP 10,000 or more, and you should contact our customer services team to process withdrawals above this amount. Please note that our payment service providers may apply their own additional limits. Withdrawals typically take up to five business days to process, though this may vary depending on your chosen method and whether it is your first cashout.

5. Welcome Offer, Promotions and Bonus Codes

New qualifying customers can claim our GBP 20.00 Online Slots Welcome Offer, which awards 200 bonus spins worth GBP 20 on King Kong Splash and other qualifying slot titles. This buzz bingo welcome offer is available to new real money customers aged 18 or over, resident in the UK, who register with Buzz Casino and deposit a minimum of GBP 10.00 in cash using a debit card, PayPal or Apple Pay.

To qualify, you must stake at least GBP 10.00 in total cumulative cash on a qualifying slot before placing any cash stake on an online bingo ticket game, and you must complete both the deposit and the spend within 14 days of registration. Qualifying titles include King Kong Splash, King Kong Cash Even Bigger Bananas 4, King Kong Cash Even Bigger Bananas 2, King Kong Cash Even Bigger Bananas Jackpot King, King Kong Cash Go Bananas Jackpot King, Fishin' Frenzy The Big Catch Gold Spins, Fishin' Frenzy The Big Catch, Fishin' Frenzy, Fishin' Frenzy Megaways, and Fishin' Frenzy The Big Catch Jackpot King. You may qualify only once in total, whether staking through Buzz Casino or through the Slots tab on buzzbingo.com, and you may only receive one of either this offer or the GBP 40.00 Buzz Bingo Welcome Offer, never both.

Once earned, your GBP 20.00 bonus is credited immediately to your Casino Balance, capped at a maximum stake of 10p per spin, and is playable only on qualifying slots. A wagering requirement of x10 applies to the total bonus amount, meaning GBP 200.00 must be wagered before any remaining bonus funds become withdrawable. Bonus funds and any related winnings expire 30 days after issue if unused.

We also run a range of other promotions from time to time, including the Big GBP 180 Wheel, our Win a Share of GBP 5,000,000 leaderboard series, and Drops & Wins tournaments offering a share of GBP 25,000,000. Details of current buzz bingo offers, any active buzz promo code or buzz casino bonus code, and eligibility criteria are published on our promotions page and may be sent by email to players opted in to marketing communications, including regular buzz bingo free spins and buzz bingo daily spin offers. Please note that any advertised buzz bingo no deposit bonus, buzz bingo sign up offer or buzz bingo 10 free spins rainbow riches promotion is subject to specific terms, which take precedence over these general terms where they conflict.

6. Games and Fair Play

We offer hundreds of buzz slots and buzz bingo online slots titles from leading providers, including Blueprint, Pragmatic Play, Playtech, NetEnt, Red Tiger, IGT, Quickspin and many others, alongside live casino games streamed from Playtech Live, Evolution, OnAir and Ezugi. Our jackpot range includes fixed and progressive jackpot games such as Jackpot King, the Age of the Gods series and Kingdom's Rise. We use independently tested random number generation across our games to ensure fair outcomes, and all games are available through our website and the Buzz Casino app on iOS and Android, with no additional software required.

7. Responsible Gambling

We are committed to promoting responsible gambling and provide a range of tools to help you manage your play, including deposit limits, time-outs and self-exclusion. If you are concerned about your gambling behaviour, we encourage you to contact our support team or an independent organisation such as GamCare or BeGambleAware for further assistance.

8. Customer Support

Our UK-based customer services team is available via buzz bingo live chat between 10:00 and 22:00 Monday to Friday, and 10:00 to 20:30 at weekends, 364 days a year, with a commitment to respond within 60 seconds. You can also reach us at support@Buzz Casino.com or through our contact form, with a response provided within 24 hours, or by post to Customer Services, Buzz Bingo, Unit 1, Castle Marina Road, Nottingham NG7 1TN.

9. Amendments to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We will notify you of material changes where required, and your continued use of Buzz Casino following any update constitutes your acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your right to refer eligible disputes to IBAS as an independent adjudication service.